Neutrality in <scp>S</scp>pain and <scp>C</scp>hile from the perspective of mediators: A literature review

This paper is based on the analysis of importance given to neutrality in intervention mediators, with special emphasis legislation and codes conduct followed by mediators Spain Chile. For this purpose, a review literature has been carried out using various scientific databases an these countries. The aim was highlight research mediation professionals issue propose possible solutions. Among results achieved affirmation that process not mediator. reality reflected ethical or legislation. Therefore, it proposed need elaborate universal accredited code ethics, which would help consolidate current polyphony voices mediator countries where used. As as profession becomes more established, essential principle be understood unambiguously. In contrast rules appear certain conduct, should subject constraints achieving personal neutrality.